Privacy and Personal Data Protection Notice
This Privacy and Personal Data Protection Notice describes how OHSOME DECOR Sdn. Bhd. and its related entities (collectively referred to as “OHSOME”, “we”, “us” or “our”), incorporated under the laws of Malaysia, recognise the importance of privacy and the sensitivity of personal data. We are committed to maintaining the confidentiality, security, and integrity of personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”).
This Notice applies to all of OHSOME’s existing, prospective, and past customers, visitors, business partners, suppliers, event participants, and other individuals whose personal data is collected and processed by us, and sets out how we collect, use, disclose, and protect your personal data in compliance with applicable legal and regulatory requirements.
By continuing to communicate, interact, or deal with OHSOME, using our website or online platforms, attending our events, or using our products and services, you acknowledge that you have read and understood this Notice and consent to the collection and processing of your personal data as described herein.
If you choose to limit access to or decline the provision of your personal data:
a. we may be unable to provide you with our products or services as requested; and/or
b. we may be unable to provide you with relevant updates, notices, promotions, or communications.
1. Types of Personal Data Collected and Processed
We may collect, store, use, and process personal data provided by you directly or indirectly when you visit our website, complete forms, contact us, attend our events, visit our showroom, communicate with us via phone, email, WhatsApp, social media, or other channels, or through other lawful sources.
Such personal data may include (but is not limited to):
- Name, company name, and identification details
- Contact information such as address, email address, and phone number
- Age, gender, nationality, and date of birth (where applicable)
- NRIC number or passport number (where required by law or for verification purposes)
- Property-related information such as property type, floor plans, renovation plans, and project timelines
- Payment, billing, or financing-related information (where applicable)
- Images, photographs, audio, or video recordings captured during events, showroom visits, or site visits
- Online identifiers such as IP address, browser type, device type, cookies, and usage data
- Any other information that may identify you and that you have chosen to provide to us (“Personal Data”)
2. Use of Personal Data
Your Personal Data is collected, stored, used, and processed by OHSOME (directly or indirectly) for purposes including, without limitation:
- Providing, managing, and delivering our products and services, including custom cabinetry, home design, consultation, and related services
- Responding to enquiries, quotations, registrations, and requests
- Preparing and executing agreements, contracts, invoices, and related documentation
- Managing customer relationships, internal records, administration, and operations
- Conducting marketing, promotions, events, campaigns, and customer engagement activities
- Displaying photographs or video recordings from events or showroom activities on our website, social media, publications, or promotional materials
- Operating, maintaining, and improving our website, systems, and digital platforms (including the use of cookies and analytics tools)
- Conducting data analysis, research, surveys, and service improvement initiatives
- Complying with legal, regulatory, and statutory obligations
- Any other purpose authorised by you or reasonably related to the above purposes (“Purposes”)
Your Personal Data will be retained only for as long as necessary to fulfil the Purposes or as required or permitted by applicable laws.
3. Security
We are committed to safeguarding your Personal Data. Appropriate physical, technical, and administrative security measures are implemented to protect your Personal Data against unauthorised access, disclosure, misuse, alteration, or destruction. Access to Personal Data is restricted on a need-to-know basis.
4. Disclosure of Personal Data
OHSOME will keep your Personal Data confidential. However, you consent to us disclosing your Personal Data to the following parties where necessary for the Purposes:
- Our related, associated, or affiliated companies
- Third-party contractors, suppliers, service providers, vendors, or consultants engaged by us
- Business partners, authorised dealers, agents, or collaborators
- Professional advisers such as auditors, lawyers, accountants, and financial institutions
- Regulatory authorities, government bodies, or law enforcement agencies where required by law
- Any other party permitted under applicable laws and regulations
OHSOME shall not be responsible for any voluntary disclosure of Personal Data by you to third parties or for the actions of third parties beyond our reasonable control.
5. Choices, Access, and Correction
You have the right to request access to, correction of, or limitation on the processing of your Personal Data, subject to applicable legal restrictions.
If you wish to exercise these rights, please submit a written request to:
Attention to: Data Protection Officer
Email:
Address:
OHSOME DECOR Sdn. Bhd.
2-1, 2 Rio Office Park, Persiaran Rio,
Bandar Puteri, 47100 Puchong,
Selangor, Malaysia
We reserve the right to decline requests as permitted under the PDPA, including where the request may affect the privacy of others or is impractical or made in bad faith.
If no written notice is received, we shall assume that you consent to the continued processing of your Personal Data for the stated Purposes.
6. Changes or Updates to This Notice
We may update, revise, amend, or modify this Privacy and Personal Data Protection Notice from time to time. Any changes will be published on our website. You are encouraged to review this Notice periodically for the latest updates.
7. Language
In the event of any inconsistency between the English version and any translated version of this Notice, the English version shall prevail.
Date: 1 January 2026
